Waitlist and host stand
A waitlist your host can run with one hand.
Walk-ins, phone calls, reservations and guests on the way, on one screen. Post the wait in one tap, seat tables, and text the guest when it's ready.
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What the host stand does
- Post the wait with four big buttons: No wait, Short wait, 30+ min, Not sure. A reminder asks the host to confirm it when it gets old.
- + Walk-in and + Phone call add a party in seconds: name, party size, phone, allergies, occasion.
- "At the door now" shows who is waiting and who is due in the next 20 minutes. Tap Here when they arrive and Seat when the table is ready.
- Text the wait or "table ready" in one tap. It opens your phone's own texting app, so there are no per-text fees.
- Late, very late and no-show buttons keep the list honest.
- Seated tables, cleared tables, deals and notes to the kitchen are one tap away.
- A pre-shift note from the manager has to be marked Seen before the stand unlocks.
Guests who say they are on the way
Guests who find you on RightPlace can tap On the way. They show up on your list with their arrival time and party size, so the door knows before they walk in. Where you turn it on, they can send their food order too, and the kitchen decides when to start it. They pay at the table like always.
If a guest ordered ahead, Seat reminds the host to ring the order in on your register.
Runs on what you have
Any tablet or phone with a web browser. Sign in with your room's 6-digit code. Change the code and every screen signed in with the old one stops working.
Questions owners ask
Is there a limit on texts?
RightPlace doesn't send the texts. The host's phone does, through its own texting app, so there is no RightPlace text limit or per-text fee.
Can I take reservations?
Yes. Add a reservation with the time, party size, allergies and occasion, and choose whether to hold a table. They show at the door 20 minutes before they are due.
Do guests need an account to get on the list?
No. Walk-ins and phone calls go on the list with just a name. A phone number is only needed if you want to text them.
Keep reading
All pages for restaurant and bar owners
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- Kitchen screen
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- How it works
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- Cost of doing nothing
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- Case studies
- FAQ
- Get started
- Success guide
- Problems we solve
- Problem: walkouts
- Problem: no-shows
- Problem: table turns
- Problem: slow tickets
- Problem: sold out
- Problem: paper list
- Problem: short-staffed
- Problem: slow nights
- Problem: nobody knows
- Problem: marketing
- Problem: quiet bar
- Summit County, Ohio
- Akron, Ohio
- Cuyahoga Falls, Ohio
- Kent, Ohio (Portage County)
- Hudson, Ohio
- Stow, Ohio
- Barberton, Ohio
- Tallmadge, Ohio
- Fairlawn, Ohio
- Green, Ohio