Waitlist and host stand
A waitlist your host can run with one hand.
Walk-ins, phone calls, reservations and guests on the way, on one screen. Post the wait in one tap, seat tables, and let the guest know when it's ready.
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What the host stand does
- Post the wait with four big buttons: No wait, Short wait, 30+ min, Not sure. A reminder asks the host to confirm it when it gets old.
- + Walk-in and + Phone call add a party in seconds: name, party size, phone, allergies, occasion.
- The line's Now tab shows who is waiting and who is due in the next 20 minutes. Tap Here when they arrive and Seat when the table is ready.
- Tap Table ready and the guest sees it on their RightPlace page, with a phone notification if they allowed them.
- Late, very late and no-show buttons keep the list honest.
- Seated tables, cleared tables, deals and notes to the kitchen are one tap away.
- A pre-shift note from the manager has to be marked Seen before the stand unlocks.
Guests who say they are on the way
Guests who find you on RightPlace can tap On the way. They show up on your list with their arrival time and party size, so the door knows before they walk in. Where you turn it on, they can send their food order too, and the kitchen decides when to start it. They pay at the table like always.
If a guest ordered ahead, Seat reminds the host to ring the order in on your register.
Runs on what you have
Any tablet or phone with a web browser, or a register screen that opens one (Toast Flex register and kitchen screens do). No hardware required. Sign in with your spot's 6-digit code. Change the code and every screen signed in with the old one stops working.
Questions owners ask
Can I take reservations?
Yes. Add a reservation with the time, party size, allergies and occasion, and choose whether to hold a table. They show at the door 20 minutes before they are due.
Do guests need an account to get on the list?
No. Walk-ins and phone calls go on the list with just a name. A phone number is only needed if you want to call them from the spot’s phone.
Keep reading
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- Problems we solve
- Problem: walkouts
- Problem: no-shows
- Problem: table turns
- Problem: slow tickets
- Problem: sold out
- Problem: paper list
- Problem: short-staffed
- Problem: slow nights
- Problem: nobody knows
- Problem: marketing
- Problem: quiet bar
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- Help me pick
- Food cost calculator
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